Policies
Our Guarantee
RobertLambert.com offers a money-back guarantee on all products if you are not completely satisfied. Send all return items to:
Robert Lambert Fulfillment
1104 Via Horqueta Avenue
San Rafael, CA 94903
Customer Service Contact
If you have a question about your order, please contact us by e-mail at info@RobertLambert.com
Security in Shopping On-line
RobertLambert.com uses industry-leading encryption technology to ensure the safety of your on-line transaction. Your credit card number is not stored, but used only by our bank for processing your order.
Mailing List
RobertLambert.com does not sell customer information. We’ll contact you ourselves when we’ve got news or a special offer to tell you about, but your information will not be made available to third parties.
Payment Methods
RobertLambert.com accepts Visa and Mastercard. All orders are charged in US Dollars.
Shipping Time
We ship orders once a week. You’ll receive a confirmation by email when we process your order (items and charges only - no credit card information will be sent). Your credit card will not be billed until your order ships.
Shipping Options
Our standard shipping method is by Fedex Gound. Allow 3 days from the date we ship your order for delivery. Shipping rates are based on where you live and is calculated before you finalize your order so you know exactly how much you’ll be paying for shipping.
Gift Orders
Want to send an order to a friend? Just tell us their name and shipping address when you order, and we’ll send it right to them. Write a message and we’ll send along a gift card so they know it’s from you.
International Orders
We accept orders from and shipped to the United States only.
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